Privacy Policy
Privacy Policy
Last updated: September 14, 2026
The Lovery Corp. (“The Lovery,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our online store, contact us, make a purchase, create an account, subscribe to marketing communications, or otherwise interact with us.
Information We Collect
We may collect identifiers and contact information, including name, email address, phone number, shipping and billing address, and account credentials. We may also collect order and transaction information, including products viewed or purchased, order history, payment-status information, delivery information, and return information.
We may collect device and online activity information, including IP address, browser and device information, cookie identifiers, pages viewed, links clicked, and interactions with our Services. We may also collect communications you send to us and your marketing preferences.
How We Collect Information
We collect information directly from you when you place an order, create an account, contact us, submit a form, or subscribe to communications. We may collect information automatically through cookies and similar technologies. We may also receive information from service providers that help operate the store, process payments, deliver purchases, provide support, prevent fraud, or conduct marketing and analytics.
How We Use Information
We use personal information to operate and improve our Services; process and fulfill orders; provide customer service; communicate about orders, accounts, and requests; send marketing communications where permitted and subject to your choices; detect and prevent fraud, abuse, security incidents, and illegal activity; comply with legal obligations; and establish, exercise, or defend legal claims.
How We Share Information
We may disclose personal information to service providers that perform services for us, including ecommerce-platform, payment-processing, shipping and fulfillment, customer-support, marketing, analytics, security, and professional-service providers.
We may also disclose information when required by law, in response to a lawful request, to protect rights, safety, and security, or as part of a business transaction such as a merger, acquisition, financing, or sale of assets.
Cookies and Marketing Choices
We and our service providers may use cookies and similar technologies to support store functions, remember preferences, understand use of the Services, and measure or deliver marketing where applicable. You can manage certain cookies through your browser settings.
You may opt out of promotional emails using the unsubscribe link in an email and may opt out of text messages by following the instructions in the message. We may still send transactional or legally required communications.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing Services, completing transactions, maintaining records, resolving disputes, enforcing agreements, preventing fraud, and meeting legal obligations. Retention periods may vary by the type of information and applicable requirements.
Children’s Privacy
The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as required by applicable law.
A parent or guardian who believes a child has provided information may contact us at hello@thelovery.com.
Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a portable copy of certain personal information; to opt out of certain processing, including targeted advertising, sale, or sharing where applicable; and to appeal a decision about a privacy request.
We may verify requests and may deny or limit a request where permitted by law. To make a privacy request, contact hello@thelovery.com with “Privacy Request” in the subject line.
California Privacy Notice
This section applies to California residents and supplements this Privacy Policy. Subject to applicable law, California residents may request to know the categories and specific pieces of personal information collected about them; the categories of sources; business or commercial purposes; categories of third parties receiving information; correction; deletion; and information about personal information sold or shared.
California residents may also have rights to opt out of the sale or sharing of personal information and to limit certain uses of sensitive personal information, if applicable. We will not discriminate against you for exercising a privacy right.
Colorado Privacy Notice
This section applies to Colorado residents and supplements this Privacy Policy. Subject to applicable law, Colorado residents may have rights to access, correct, delete, and obtain a portable copy of personal data, and to opt out of targeted advertising, sale of personal data, or certain profiling.
If we deny a request, you may have the right to appeal.
Changes and Contact
We may update this Privacy Policy as our practices or applicable law change. We will post the revised policy and update its effective date.
For questions or privacy requests, contact The Lovery at hello@thelovery.com.