Return & Exchange Policy

Holiday Return Policy:

Due to the deep discounts of the holiday season, orders placed between November 20, 2025 - January 5, 2026, can be returned for store credit or exchange only - through January 31, 2026. 

Items with a red “FINAL SALE” badge or items using a promo code with the word “FINAL” are not eligible for any return, refund, store credit, or exchange.

Free Exchanges With Redo: 

You have the option to pay for Redo Free Exchanges when placing your order. This will later qualify you for free exchanges for eligible items on that order.

If you did not purchase Redo, you can still use our return portal below and purchase an insured UPS return label. There is a $10 restocking fee per order.

After initiation of the return request, you will have up to 20 days to ship the return, or your return shipping label will be automatically cancelled.

Redo charges are not refunded upon returning your order.

Not Eligible For Return:

Items Marked Final Sale
Items Purchased Using "FINAL" Promo Code 
International orders shipped outside of the United States
Rings
Sized Items
Custom Items
Initial Items
Engraved Items
Original Shipping Costs
Cost of Redo Free Returns + Package Protection

All Returns Must Be:

Unworn
In the original packaging
In the same condition that you received it 

-

The Lovery monitors return activity for abuse and reserves the right to limit returns or exchanges.

-

You can start a return here.